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See this FAQ
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Satisfaction Guarantee
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Museum Oil Paintings understands the need for a secure shopping environment. Our clients have asked and we have listened.
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Shopping with IGE has never been more exciting and worry free. We use the most advanced security measures and guarantee full client satisfaction for all of our oil paintings.
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Commissioning an oil portrait is exciting, but where do you start?
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First make sure that the artist you choose is experienced in the subject you wish to have painted. Ask to see a portfolio of their work: Museum Oil Paintings has a wonderful oil portrait portfolio for our clients to view!
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Second, a satisfaction guarantee is of the utmost importance, especially at Museum Oil Paintings. If you are in anyway unsatisfied, we will do our utmost to correct the issue and maintain a 30 day money back guarantee.
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Museum Oil Paintings offers a 30 day money back guarantee for client security. This enables the client to make a purchase and hang the piece for 30 days. In the unlikely event that a painting does not meet a client’s décor or is in any way unsatisfactory, our customers have 30 days from the date of delivery to return their painting. The painting must be photographed by the client prior to shipping to ensure the condition of the work. If a painting is damaged upon delivery to the client, we ask that you please send us a photograph as well as the details of the problem and we will proceed as per our policies. Museum Oil Paintings will organize the collection and labeling of your returned item. Your return shipping is paid in full by us. We will refund 100% of your purchase price once we have received the painting. This is one of our most important policies and a great part of our customer relation success.
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There will be no paper work required to return your painting, just an email notification stating your request to return the work. The pickup of your painting will be scheduled at your earliest convenience.
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There are some key aspects to consider when you decide to commission your personalized oil portrait or painting. The appropriate skilled oil artist and a solid satisfaction guarantee are only the beginning. Museum Oil Paintings recommends you consider our Top Ten Tips for Commissioning an Oil Portrait!
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