We want to make commissioning your oil portrait or painting as effortless and enjoyable as possible! We’ve collected some of our clients most common questions and tried to answer each.

If your questions remain unanswered or you would like additional information, please feel free to contact us. Our client liaisons will be glad to answer any questions you may have.

Museum Oil Paintings will select one of our fine oil portrait artists based on the characteristics and elements of your oil painting. Each artist in our diverse network has been critiqued for their outstanding skill in a particular artistic style. Click Here for Portraits page.

Yes. All of our oil paintings are entirely hand painted on woven canvas. As with any oil work, you will be able to see each detailed brush stroke left by the hand of the artist. Our paintings are fashioned without the aid of computers or machinery and are NOT prints on canvas, print transfers, lithographs or giclees. We represent only the finest hand painted oil paintings produced by expert artists specializing in master oil painting techniques.

Of course. Upon completion of the first painted draft, a digital copy will be provided for your approval. If necessary, you may request alternations or adjustments in relation to your previous instructions. The artist will then take your requests and alter the oil painting accordingly. Before a commissioned work is shipped to your home, you will be required to approve the final work. We want you to be 100% satisfied with your oil painting and treasure it for years to come. If you are unsatisfied, you can simply return the painting, no questions asked.

Our artists’ attention to original detail is exceptional, although every oil painting leaving our studio is unique. As with any painting by hand, slight variances in brush strokes from the original artist’s work will occur. This only accentuates the fine quality of a hand painted oil and assures you of its authenticity. Our artists are committed to reproducing the best matches for shades, tones and strokes in your oil painting.

Museum Oil Paintings offers premium quality oil paintings and oil portraits.  We have chosen this traditional medium for its rich color, expressive depth and visual impact.

Our commissioned portraits are fashioned to your specifications.  Please refer to our Portraits page for available canvas sizes.  If you require a canvas outside of our listed dimensions, please inform us of your needs as we have a diverse network of custom oil painting masters that can easily accommodate your needs.

Our network of unique artists are able to create composite oil paintings from two or more photographs.  You will be asked to outline in detail how you would like the final work to look.  We recommend that you maintain compatibility by considering:

The completion time at Museum Oil Paintings is comparable to that in any studio specializing in oil paintings.  Oil paints have an exceptionally long “open time”, meaning the paint is very slow to dry.  The paints oxidize into a dry solid, rather than evaporating as water-based paints do.  Certain pigments of oil paints may take several weeks to dry.  This allows the artist to return to the canvas over several sessions to achieve the desired blending of colors and tones.  The final sealing coat is not applied until all pigments have fully dried.  We will never compromise the quality of our oil paintings to satisfy a rush order.  Clients can expect to receive their completed work within an average of three weeks of submitting the photograph.

Museum Oil Paintings values quality and will not compromise this for the sake of a quick sale.  Referrals are extremely important to us and we would rather build our name as an excellent gallery and gather exposure for the artists in our network than lower the quality of our work.

Our reproductions and commissioned oil portraits are exceptional, while offered at a reasonable price.  Oil paintings created by experienced artists are entirely hand painted.  Our artists use only the finest materials, artistry tools and canvas.  Our prices reflect the premium work that goes into each composition and our guarantee for customer satisfaction.

Unlike many galleries, Museum Oil Paintings does not charge our clients the usually 50% fee associated with additional figures in oil portraits.  Our  oil portraits are priced solely on the canvas size of our client’s choosing, regardless of the subject complexity.  We are able to offer our client’s unsurpassed value and quality because of our diverse network of talented artists.  Commission your oil painting today!

The shades and tones of colors in the painting can vary slightly from the shades of the image displayed on the Museum Oil Paintings website.  The colors are dependent on the settings and characteristics of the monitor of your computer, such as contrast and brightness.  Since the time of photographing the painting, the artist may have returned to the canvas and made alterations, creating slight variances from the photographs in our gallery.  A piece of original artwork is unique and should have sufficient proof when called upon to support the claim.

A masterpiece may be reproduced once it becomes part of the public domain.  The original artist and their estate hold the copyright to the work until 70 years has passed after their death.  Artworks that have not become part of the public domain require permission from the estate to reproduce.  Museum Oil Paintings is committed to respecting the rights of the original artist and will never accept a commissioned work that is subject to copyright infringement.

Clients whom commission portraits from photographs are assumed to retain the copyright to the original image, or to have expressed written consent to reproduce the image.  The client is liable for any infringements that falsifying this information may result in.

Once the painting is complete, it is removed from the canvas stretcher bars and carefully rolled.  It is packaged between several layers of artist’s folios to prevent damage.  Your painting will then be delivered securely wrapped in an artist’s tube casing, protected with a removable plastic sleeve.  The packaging allows for free shipping, as fine art is shipped duty free to many countries.  When shipping a framed painting, the frame is liable for import taxes.  Your painting on canvas can then be custom framed at your local framing store.  This allows you to design your frame to compliment your current home décor.

In the European Union, United States and other countries, Value Added Tax or VAT is typically not applicable.  Hand-painted oils on canvas are normally duty free.  In some countries, charges may be subject to import duties, local taxes and/or custom charges.  As custom policies differ greatly between countries, Museum Oil Paintings is not responsible for any form of additional charges by other countries.  We recommend contacting the Customs Service in your country directly.  They will be able to provide you their policies and regulations.  Museum Oil Paintings provides expert packaging and shipping for your oil painting, but is not responsible for investigations by customs authorities.  Please be aware that international shipments may be opened and inspected by custom authorities.

Our free international shipping policy does not cover import duties or taxes upon entry into the client’s country.  The client is responsible for any duties and/or taxes incurred on their shipment.  Typically, most countries do not charge import duties, local taxes or customs charges on shipments of fine art.

Presently, we are exclusively an online gallery.  Museum Oil Paintings is thus able to reach a broad spectrum of clientele worldwide.  As a result, our gallery continues to grow and develop, cultivating international relations.  Our online gallery is revolutionizing the modern gallery, creating an accessible and comfortable environment for our clients.

Our gallery has such a high turnover that a catalog of our reproductions quickly becomes outdated. To provide our customers with our current selection, we constantly update our online gallery. Eliminating a printed catalog provides our customers with efficient service, and helps to reduce the ecological impact of paper publishing.

The Museum Oil Paintings website presents a detailed portfolio of our custom oil paintings.  Our online portfolio highlights the intricate and beautiful artwork that we are so proud to provide.  Our client’s have come to expect quality and perfection from our diverse network of talented artists.  Your commissioned artwork will reflect the same intricate details and commitment to excellence as those found in our portfolio.

The following payment methods are available but we recommend credit card payment or PayPal for speed and ease of purchase.

Please contact our Department of Sales and Acquisitions.  They can guide you through the ordering processing by phone, or we can provide you with an order form to send by mail.

Museum Oil Paintings works closely with numerous interior design and decorating firms, as well as many boutiques, independent stores and businesses.  Our work is showcased in custom framing stores, furniture boutiques and fine home décor shops. 

If you are interested in purchasing several of our hand painted oil paintings or would like to become an authorized dealer with little to no investment, please contact our Department of Sales and Acquisitions.  They will be pleased to answer any questions you may have.

Many reproductions are done quickly and without customer approval, often skimming over significant details and aspects of the original work.  Attention to detail, quality and especially likeness in portraits is of great importance to Museum Oil Paintings.   To maintain customer satisfaction, we make certain that all of our oil reproductions and commissioned oil paintings are carefully drafted and evaluated in collaboration with our customers, experienced artists, and service agents.

A discount is available if you order 3 or more oil paintings.  The discount will range from 10 to 25% depending on the art purchased and the chosen artist(s).  Please contact our Department of Sales and Acquisitions if you have any questions regarding our oil painting discounts.

Museum Oil Paintings offers a 30 day money-back guarantee for client security.  In the unlikely event that a painting does not meet a client’s décor or is in any way unsatisfactory, our customers have 30 days from the date of delivery to return their painting.  The painting must be photographed by the client prior to shipping to ensure the condition of the work.  If a painting is damaged upon delivery to the client, we ask that you please send us a photograph as well as the details of the problem and we will proceed as per our policies.   Museum Oil Paintings will organize the pickup and labeling of your returned oil painting. 

Your return shipping is paid in full by us. We will refund 100% of your purchase price, once we have received the painting.There will be no paper work required to return your painting, just an email notification stating your request to return the work.  The pickup of your painting will be scheduled at your earliest convenience.

At Museum Oil Paintings, we, at all times, guarantee the safest delivery of oil paintings to our valued clients. All purchased oil paintings are packaged to our exceptional standards. Museum Oil Paintings has in depth experience in the handling of both valuable and delicate works of art. Due to the irreplaceable nature of most items we offer, all oil paintings are shipped with insurance and require a signature as proof of delivery. In the unlikely event that a piece of work incurs any sort of damage in transit, it is important that the client informs Museum Oil Paintings within 24 hours of signing off on the piece. The client must take a date stamped photograph of the oil painting immediately as proof of the damage. All photographs must be submitted to IGE with the request for return.

Please inquire about Museum Oil Paintings’s money back guarantee service.  This enables the client to make a purchase, hang the oil painting for 30 days and if not absolutely satisfied, Museum Oil Paintings will organize the collection of the oil painting and refund 100% of the purchase price. This is one of our most important policies and a great part of our customer relation success.

Museum Oil Paintings offers free international shipping to better serve our valued clientele.  Reproductions will be shipped within 24 hours if currently available in our studio.  Commissioned oil paintings and portraits will be delivered to your home within an average of three weeks, due to the detail oriented drafting process. 

Commissioned oil portraits delivery will vary depending upon possible alternations to the work as requested by the client.  Typically, your oil portrait will be completed and delivered to your home in an average of three weeks from the date of photograph submission.  Commissioned oil paintings are expertly packaged by our artists to ensure safe delivery.  Special care is made to prevent tears or stretching of the canvas.  The packaging is inspected carefully once more before shipping.  All oil paintings are shipped inside an artist’s tube carton, additionally protected with a removable plastic sleeve.

Our free international shipping policy does not cover import duties or taxes upon entry into the client’s country.  The client is responsible for any duties and/or taxes incurred on their oil painting.

In several countries, including those of the European Union, and the United States, value Added Tax, or VAT, is typically not applicable.  In some countries, charges may be subject to import duties, local taxes and/or custom charges.  As custom policies differ greatly between countries, Museum Oil Paintings is not responsible for any form of additional charges by other countries, although hand-painted oils on canvas are normally duty free.  The Customs Service in your country will have any information you need regarding their shipping and import policies.  Museum Oil Paintings takes the greatest care in packaging and shipping your oil painting, but is not responsible for investigations by customs authorities.

In the unlikely event that an oil painting must be returned, Museum Oil Paintings will cover the shipping costs and refund 100% of your purchase price.

Museum Oil Paintings promises that none of your personal information will ever be sold or rented to third parties.  Museum Oil Paintings will continue to offer our clients information regarding specials, new oil paintings and alterations to our policies, unless the client requests that we not.  As a client, you may request by email or phone to remove yourself from any of our contact registries.  Our clients have full access to information regarding what data we have collected about said client, ability to change any data and remove any data.  If at anytime you are unsure or concerned about the use of your information, please contact Museum Oil Paintings.

Client information will be used to respond directly related to your inquiry.  Client information will not be shared outside of our organization, unless requested by you, such as to ship a purchase.  Information requested on your order form, including your name, shipping address and financial information, will be used solely for billing and filling orders.  In the event an order is unable or has issues in being processed, we will use your provided information to contact you.

For the protection of our client’s financial security, we protect your information and right to confidentiality both online and offline.  All sensitive information, including credit card numbers, is encrypted and securely transferred directly to the ordering department.  This method prevents third parties from obtaining your financial information.  Encryption protects your personal information online, but we take further precautions to ensure your security is maintained offline.  Your information will be accessed only by authorized associates for specific purposes, including billing and quality assurance.  Associates require direct departmental permission and are only able to access your information under supervision.  Our servers containing sensitive information are kept in a secure location.  The servers are password protected.  Any alternations, inquiries into or access of your information is strictly monitored and will be assessed on a regular basis by our Client Security and Confidentiality Department.

All oil paintings produced in the Museum Oil Paintings studio are painted entirely by the hand of professional artists, without the aid of machinery or computer software.  Our oil reproductions are not original works and respect the rights of the original artists.  Commissioned oil portraits are original works of art, crafted from client photographs.  Permission and the right to use the photographs have been given by the client.

As reproductions, the oil paintings will differ in details from the artist’s original work.  These differences signify the unique nature of an oil painting, as no painting can be an exact replica of another.  Differences may include, but are not limited to: length of brush strokes, angle of brush strokes, size of the canvas and toning of pigments.

Museum Oil Paintings respects the original artists’ rights, and will not infringe upon any copyrights.  Requests for commissioned oil paintings that violate these rights will not be accepted, to protect the integrity of our studio and our clients.  When commissioned oil paintings are accepted by Museum Oil Paintings, it is assumed that the image is the client’s property.  The client is assumed to have rights to reproduce the image and/or painting, or has written consent to reproduce the image.  In the event that the image submitted by the client for a commissioned oil portrait or oil painting infringes on any rights, the client is held fully liable.

Museum Oil Paintings is committed to creating museum-quality oil painting reproductions.  Our diverse network of talented artists respect the depth, the intricacy of the composition and the elements of design present in the original work.   They create a reproduction that is unmatched in any other studio.  We guarantee our client’s full satisfaction of their commissioned oil painting.